Skip to main content
All CollectionsPrivacy & Security
2-Factor Authentication
2-Factor Authentication

An introduction to 2fa, how to set it up, and what it means for you.

Iwan Keymer avatar
Written by Iwan Keymer
Updated over a week ago

In this article:

Dragonfly AI requires two-factor authentication (2fa) as part of our login process. This brings extra security to all users on the platform, helping to protect you from data leaks and outsider threats.

What is 2fa?

Two-factor authentication is an extra security process that requires two methods of authentication when logging in to verify your identity.

There are a few types of authentication that are often used today, including:

  • A username and password

  • A security app

  • Your phone number

  • Biometric features (fingerprint, voice recognition)

Dragonfly AI will be enforcing the use of a security app, which provides one time use codes from a different device, such as your phone. For example, the Google Authenticator for Android, or the Microsoft Authenticator for iOS.

Why is 2fa Important?

Two-factor authentication provides an extra layer of security, it essentially ensures the person logging in is who they say they are, this protects any sensitive data as only authorised individuals will be able to log in.

2fa protects against security attacks such as:

  • Phishing

  • Brute force attacks

  • Credential exploitation

For example, if a hacker can access your device via your internet connection, it is important for the second form of identification to come from a different device.

How 2fa fits into Dragonfly AI:

2fa makes your account more secure. Enabling 2fa ensures the data inside your account is only accessed by the right people. This means:

  • Your account, data, IT systems etc. will be more secure

  • Your visual content and data will not be leaked by an outsider threat

  • Increased awareness of threats, e.g., tracking of incidents, identification of internal suspicious behaviours

  • Protection of organisational operations

Overall, the enabling of 2fa on individual user’s accounts protects your organisation and department from data leaks, by ensuring the people entering the platform are who they say they are.

As previously mentioned Dragonfly AI will be enforcing the use of 2fa mobile apps, there are many apps to choose from and any will work.

We recommend contacting your IT team to find out if your organisation has an approved 2FA app. If not, here are some we recommend:

Getting 2fa set up on your Dragonfly AI Account

Upon logging in to any Dragonfly AI account, you will be prompted to add a 2fa authenticator app in order to proceed. For example: the Google Authenticator for Android, and the Microsoft Authenticator for iOS.

Note: you will NOT be able to log in without adding 2fa to your account, so it is necessary to follow these steps.

After entering your email and password, you will have the choice of two options: being guided through the 2fa process as a whole, or skipping straight to the QR code. This will cater to those who are new to secure authenticator apps, as well as those who want to jump straight in.

For a full guide on this process, and getting your secure authenticator app set up, please check out this article.

If you're struggling with 2fa, or need your 2fa reset, please reach out to [email protected] or your dedicated account manager.

If you have any questions about this then please reach out to [email protected] or any member of the Dragonfly AI team.

Did this answer your question?