To share share video's within the Motion helpdesk we use dropbox to securely receive and return video files.

Note, although Dropbox is our preferred sharing portal you can use alternatives such so please contact [email protected] if you require an alternative provider.

Once you you have registered with the Motion Helpdesk our team will invite you to your personal Dropbox account.


If you are new to Dropbox you'll be asked to setup an account

1. Login with existing dropbox account or select create an account

2. Complete the create an account form.

3. Select Or continue with 2 GB Dropbox Basic plan.

Note, the 2 GB Dropbox Basic plan is free to use and sufficient for the Motion Helpdesk requirements.

4. Your dropbox setup is now complete


Next, learn to create your video link.


Need more information? Please contact [email protected] or any member of the Dragonfly AI team.

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